CWG Salvage


Continental Western Insurance Company, Tri-State Insurance Company of Minnesota, Union Insurance Company, Acadia Insurance Company and Firemen’s Insurance Company of Washington, D.C. (the “Company”), member companies of the W. R. Berkley Corporation (“Berkley”) group of companies and each other member of the Berkley group of companies (“Affiliates”) understand our customers’ concern about privacy of their information collected by the Company. Our Company is dedicated to protecting the confidentiality and security of nonpublic personal information we collect about our customers in accordance with applicable laws and regulations. This policy statement refers to the Company by using the terms “us,” “we,” or “our.” This statement describes our privacy policy and describes how we treat the nonpublic personal information about our customers that we receive from them (“Information”).

Why We Collect and How We Use Information.

We collect and use Information for business purposes with respect to our insurance products and services and other business relations involving our customers. We gather this Information to evaluate requests for insurance, to evaluate insurance claims, to administer, maintain or review an insurance policy, and to process insurance transactions. We also accumulate certain information about customers as may be required or permitted by law.

The customer’s insurance agent or broker also collects this Information and may use it to help with the overall insurance program or to market additional products and services. We may also use Information to offer other products or services that we or our Affiliates provide.

How We Collect Information.

Most Information collected by us is provided by customers or their insurance agent or broker to us. We obtain Information from (i) applications or other forms submitted by customers, their insurance agent or broker or their authorized representatives to us and our Affiliates, and (ii) customer transactions with us or our Affiliates. We may also obtain Information from other sources such as (i) consumer reporting agencies, (ii) other institutions or information services providers, (iii) employers, (iv) other insurers, or (v) customer family members.

Information We Disclose

We disclose any Information which we believe is necessary to conduct our business as permitted by applicable law or where required by applicable law. This disclosure may include (i) Information we receive from customers on applications or other forms provided to us and our Affiliates, such as names, addresses, social security numbers, assets, employer information, salaries, etc. (ii) Information about customer transactions with us and our Affiliates, such as policy coverages, premiums, payment history, etc., and (iii) Information we receive from a consumer reporting agency, such as credit worthiness and credit history.

To Whom We Disclose Information

We may, as permitted or required by applicable law, disclose customer Information to nonaffiliated third parties, such as (i) an insurance agent or broker, (ii) independent claims adjusters, (iii) insurance support organizations, (iv) processing companies, (v) actuarial organizations, (vi) law firms, (vii) other insurance companies involved in an insurance transaction with customers, (viii) law enforcement, regulatory, or governmental agencies, (ix) courts or parties therein pursuant to a subpoena or court order, (x) businesses with whom we have a marketing agreement, or (xi) our Affiliates.

We may share Information with our Affiliates so that they may offer products and services from the Berkley group of companies or to analyze our book of business and to consolidate necessary information. We do not disclose Information to other companies or organizations not affiliated with us for the purpose of using Information to sell their products or services. For example, we do not sell customer names to unaffiliated mail order or direct marketing companies.

How We Protect Information

We require our employees to protect the confidentiality of Information as required by applicable law. Access to Information by our employees is limited to administering, offering, servicing, processing or maintaining of our products and services. We also maintain physical, electronic and procedural safeguards designed to protect Information. When we share or provide Information to other persons or organizations, we contractually obligate them, if required by law, to treat Information as confidential and conform to our privacy policy and applicable laws and regulations.

Correction and Access to Information

Upon our receipt of a customer’s written request to the Company Privacy Officer at PO Box 1594, Des Moines, IA 50306, we will, generally, make available Information for review. If the customer believes the Information we have is incorrect or inaccurate, they may request that we make any necessary corrections, additions or deletions. If we agree with their belief, we will correct our records if required by applicable law. If we do not agree, they may submit to us a short statement of dispute, which we will include in any future disclosure by us of such Information if required by applicable law.

Requirements for Privacy Notice

The privacy notice is provided due to recently enacted federal and state laws and regulations establishing new privacy standards and requiring us to provide notice of our privacy policy. For additional information regarding our privacy policy, please write to the Company Privacy Officer at PO Box 1594, Des Moines, IA 50306-1594.

Adopted: June 1, 2001
Revised: October 28, 2009

6/24/2021 11:03:49 AM  Contact  |   Terms & Conditions  |   Privacy Policy  |   About Us

Acadia Insurance Company • Continental Western Insurance Company
Firemen's Insurance Company of Washington D.C.• Union Insurance Company

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